Customer Ratings & Reviews

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

The new fiberoptics and wifi and computer system i recently purchased was not set to my network causing delay and a ton of frustration. GEEK SQUAD solved all our problems.

Glad I purchased for peace of mind! Very pleased with the price!

This service is great. The crew comes out right away if there’s problems. They’re easy to talk to and are very responsive no matter what the issue.

Haven't had to use yet, but I'm assuming this was a wise add on.

Love it makes me feel better it’s protected for a while

Sales team member was helpful and knowledgeable. Very pleasant to work with.

One of the considerations of purchasing from Best Buy is the Geek Squad warranties. Before my purchase, I inquired with their competitors and ALL of them referred any repairs to a 3rd. Party company. My friend had a purchase with another company and 3rd. party service and now a year later still no satisfaction. The warranty is a great price to ease any concerns of any major repairs.

Very knowledgeable and helpful in setup and troubleshooting the issues. The solution was completed quickly.

Well worth it and came in handy just when I needed it to have my appliance repaired on several occasions.

It gives me peace of mind knowing I am covered by the Geek squad.

I always purchase Geek Squad protection. The piece of mind that costs pennies a day is so worth it!! And I have been on the Claims end of the process, and it is is very easy and hassle-free to just present the non-working items and receive a new product!

I purchased the extended Warranty. I thought it was very reasonably priced for the length of time covered. I hope I never have to use it but it's there if I need to. Glad I got it.

THIS REFRIGERATOR WORKS WELL. I love the freezer when you easily lift the handle it breaks the seal and easy to open. Plenty of space for food and easy to configure from the large items to the small ones. I love the freezer space too, lots of room. The water dispenser doesn't take much space from the refrigerator.

I hope I done need to use my warranty but I have piece of mind knowing that if something goes wrong, The Geek Squad will come and fix it!

it's always worth paying the extra money for the 5 year warranty

Excellent service. Sales associate was very was very helpful and professional. Great job.

We bought the warranty just in case. We did use it and the service was professional and quick to respond.

Bought this protection plan when I purchased a refrigerator. Have not had to use it yet.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.