Customer Ratings & Reviews

I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

Its just piece of mind and to dont worry for the next 5 years

Best deal ever, no regrets. I had to use twice, save me a lot of money. They were so fast. I recommend.

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

We purchased this 5 year Geek Squad protection for our new refrigerator. The refrigerator was quite expensive so we certainly don’t want to have to replace it for a long time. With all of its electronics we just decided to be on the safe side with an extended warranty. Thankfully we haven’t had to use it!

It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

Definitely get the warranty on a dishwasher regardless of the price. Dishwashers breakdown easily. Worth the extra cost.

This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

The sales rep was great in helping me decide what protection plan would work best

Peace of mind, bought it for 5 years so i dont have to worry

Has to use this right away. The response was very quick. Although they wanted to just push a replacement rather than try to fix the appliance. My requesting them to look into fixing it was the best decision since it took 4 months and lots of help from the store to get this finally delivered.

Geek squad !! They respond quickly and are diligent.

I wasn’t happy that it took over a week for them to come out to my house but they did show up and they were on time. I am glad I have the plan

We wouldn't buy any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

Every major purchase i make i always get geek squad service.

We have not needed the Geek Squad yet. But sleeping better knowing help is available.

They installed microwave neatly & level they were fast.