Customer Ratings & Reviews

The extended service protection offered through Best Buy is a great deal. I had searched around at other big box retailers and Best Buy by the fire offered most bang for your buck.i've been very pleased with the service from Best Buy

What's there not to love about an extended warranty? Bought this for an OTR microwave that cost a pretty penny and wanted the peace of mind if anything went wrong.

Love this refrigerator wish it had some futures for you to listen to music more than just being a tap refrigerator.

The agents installed my equipment ans help us to move the old equipment.

I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

Havent used but gives me a piece of mind. I would neverbuy anythi g without a extra warranty

Geek squad always helps with every call and is easy to work with

So far have not had to use the geek squad for this item but because the cost was so reasonable I feel comfort knowing the squad wold be there if needed.

Great to have just in case you have a problem protected for five years

We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

I liked the fact there is no maximum number of trips and trip fee

[Employee of bestbuy] Does everything you could ask for and efficiently!

geek squad always been good to me with good customer service and response. No complains here.

Hope to never use the extended warranty but it gives me peace of mind.

happy to know that we have peace of mind on this appliance- just 1 breakdown or potential problem is covered. All new appliances are prone to operator error and various issues ( although I do not expect any)

Good peace of mind for the money spent, a good deal.

we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.