Customer Ratings & Reviews

I have yet to use my warranty but I love what the plans comes with

One of the noisiest refrigerators we have ever owned. We bought it used, and it was a good price. It was reconditioned for resell, not reconditioned well enough. We want to buy a gas stove in the future, but we are unsure if the quality will be there.

Geek squad team is very knowledgeable and the time line for appointment in house is a bit delayed may be due to the holiday and COVID -19

We purchased the 3 year plan because this is a major appliance in our kitchen and used everyday. The cost overrides the call to BB to get it fixed or replaced if their is a issue.

Service is great! Geek squad solved my problem and I was satisfied.

No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

It is more money up front, but if something goes wrong (regardless of brand it could) its worth the peace of mind

Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

but if I do, i hope the claim is as smooth as the overall new dishwasher purchase experience went. The warranty was reasonably priced for 5 years, significantly cheaper than at Sears.

It’s a nice refrigerator, but does not have the room like my previous one.

When we bought this refrigerator from a floor model, we took out the protection plan with it and have been completely happy with it.

With as much trouble as we've had with dishwashers, we figured this would be a good purchase. Hopefully we don't have to use it.

The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

I didn't get the protection right at purchase, but after deciding I should have it I went back in and they had no problem adding it on for me!

It’s a great service to have in your back pocket. Always get this service with most purchases. If ever need, the geek squad is always there to help.

I bought this because your salesperson recommended it and has been a life saver! Well worth the money. Used them on 4 different occasions!

Quick and Easy install. The guys also showed me all I needed to know to use the product and answered all my questions

Poor quality. Knobs broke off and stainless steal started to peel. Samsung will not be of help unless you pay over $200 just to tell you it needs repair . Po

Very pleased with the service, came on time and they fixed the problem

Geek squad always the best protection policy, i reccommend it