Customer Ratings & Reviews

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

They are wonderful people and was very helpful when I needed them.

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

I buy Geek Squad protection for every electronic I purchase at Best Buy. You can’t beat the coverage!

Piece of mind!! Priceless! I won’t ever buy another laptop, PC without this service. Haven’t needed to use it but know I’m only a phone call a way and the coverage is to fix it or replace it. Short of throwing it across the room this has it all covered!! Great team of guys and gals that make it happen.

I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

Awesome protection product Best Buy is offering must have

We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

I havent needed to use this service but I am so thankful for the opportunity to have it. It is comforting to know the Geek Squad is in my corner.

[Employee of bestbuy] “Expert help, fast service—Geek Squad is unbeatable!”

Great service to have when you need it. Makes us easy to deal with

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

Like having my computer protected for decent price.