Customer Ratings & Reviews

Great little labtop. It runs very fast on most applications. The battery life on it is great. I really like the 15.6 screen size. The touch screen on it works very well. It's got Bluetooth so it can pair up with different speakers that I have. Overall it's an awesome laptop

service was great and any questions that I had the employees answered them!!!

I would highly recommend for anyone who buys any kind of electronic electronic equipment or computer. To get the Geek Squad Service added to your bill. Because you never know what might happen to your merchandise once you leave the store. Then you have to pay extra money out of pocket to even to get them to look at your computer. Then you will have to pay for them to fix it. If you have the Geek Squad you don’t have to worry about paying out of pocket.

This one is most definitely a no brainer folks! Suggested for necessity, not a sales gimmick. A freshman at college should be properly prepared for any curveballs life might throw at them. We were thrilled that is protection service was offered to us.

We bought this for protection. Hopefully we won’t ever need it, but I’m thankful we have it. I feel like it’s a great probe for coverage.

Good options recommended is better have it and dont use and dont have it and need it

Geek Squad was great with returns and help with my device issues.

My Surface Pro 3 was dying on me and was old. I took it in for service because my Word and Chrome would not load up. They said it could be a a motherboard or possible hardware problem. I tried several times to see if they could fix it because it kept hanging on me. They suggested I do a data dump and look at getting another computer. I bought it in 2015 and it's now 2020. I loved my Pro but had to purchase a new laptop. My HP Envy x360 is awesome! I bought them both from Best buy and love the products. I will buy my next one from them too. The Geek Squad helped me get Office installed, set up Webroot and worked with me on getting it ready for use all over the phone. I really like my Reps. professionalism, knowledge and patience. That's my I purchased the 2 year protection plan with them. I won't let it go. It's paid for itself many times. Great investment!!!

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.

I love the Geek Squad there a great bunch. They have great specialty in all your electronics problem, no matter how big or small

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

This is a great product to have with your laptop. They are always fast when you need assistance in fixing an issue.

Bought a 1year subscription for a laptop that I purchased for my 18 y/o son! Thank goodness! Screen was cracked his first semester away at college. Service provided took about a month but everything was included. Well worth the amount I spent on the protection plan!

I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

Peace of mind for me. Not a very computer minded person. I am so happy I have a professional team to support me.

Excellent offer and glad to have the service. It's for my grandson so we can relax because it's covered

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

Self explanatory, but Geek Squad is amazing with their support! Kind, communicative, and always working hard to find a solution!

This thing blew me away it’s literally a desktop in your palms

The store employee at the Aiea location had explained everything out, perfectly clear! He had explained to me about the product I was purchasing and that I should add a 1 year warranty on it; just in case anything happens to my laptop