Customer Ratings & Reviews

Well worth the cost for the protection that you get from it.

I always get this service on my electronics. It is gives me good peace of mind that I can get a replacement if it breaks. The replacement will often be a refurbished device, so the battery life can sometimes leave something to be desired. That said the devices are always in great shape and look and run like new. Ill take an old battery in a new computer over a cracked screen any day of the week, so this is well worth it.

I love having the Geek Squad help me when I need it. They are all so friendly.

Perfect for your equipment warranty, the services they provide are so professional.

There are MANY options for computer repair insurance out there. Some are really fantastic. The upside of geek squad is that you can physically bring your computer in and generally get it back quite fast if there's a problem. You don't have to worry about sending it away and it possibly getting lost in the mail or who knows what and then waiting for them to look over your computer and waiting for them to decide what to do with your computer and then waiting for it to get back to you. I need my computer a lot as a student and a mother helping her child through virtual learning so I do not have the time for my computer to be down for a couple weeks while it's getting fixed. Also, if you're like me and keep your computer pristine you can always extend your geek squad coverage at the end of its term as long as your computer is in great condition.

Whenever I can buy this plan, especially on Asus laptops, because best buy and asus are partners. And they take care of your equipment and if it not repairable it will make it right and refund the money.

Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

Get it if the item is over say $500. Electronics are so quickly made these days and even those that are quality controlled, such as my laptop, there are going to be issues just shortly after the warranty is up I f-ing hate that. So it's either $$ per hour that make fixing the device inequitable to you or buy a new one. The best perk about the Geek squad and the Protection is the better comprehensive coverage that it carries. Manufacturer's warranty is factory flaws, Accidental coverage includes "mishandling" which I did. I took it in and 3 days later had a new screen. Paid for itself right there. I had a professionalism issue with one of the reps but overall it was still excellent.

I needed the protection for my grandson. I don’t trust the internet.

Good service when it comes to electronics love the helpfulness

Lots of people think that we shouldn't get the geek squad guarantee it is well worth it especially everything it covers put a little bit more into your product it's well worth it

We noticed several small problems with the laptop we bought so we took it back to Best Buy! The Geek Squad member signed us up. We only had to wait 15 minutes for them to look at our problem laptop. The Geek Squad said that they would have another laptop sent out to us the next day! No questions asked! The 3 Year Accidental Geek Squad Protection Plan paid for itself the moment we talked to the Geek Squad about our problem Gaming Laptop! I would recommend them in a second!!!

Great...store reps all made sure I was comfortable with my purchase

I normally don’t purchase support contracts for electronic equipment but there are a few exceptions. I bought this support contract for a laptop that my son uses which covers normal wear and tear and accidental damage. This one of my few exceptions because laptops get moved and bumped often so I think the cost is justified for a piece of mind.

Versatile between laptop and tablet. Awesome touch screen.

Its worth it but also not worth it. If ur sure nothings going to happen to your computer than its worth it such as not drinks and such near it. And it sits its 1 place and u dont carry it around or rought it up not worth it but its worth it when somthing goes wrong so its hard to say for sure if its worth it. But its truly only worth it if somthing does go wrong. Its like a expensive gamble lol. Im going to be using them to fix somthing w On my laptop i judt bought here soon so ill update this review once that happens.

The plan he was referring to was this one. It's a protection plan, not a replacement plan. It's worth it to some customers more than others, if you look at it as just spending an extra $300~ then obviously you wouldn't think it was worth it. But when you look at all the benefits you get with the plan it justifies the price a lot better

Great protection for my Yoga. Since i carry it back ad forth to school everyday and use it whole moving around my room teaching, it is worth every penny.

Ive i geek squad on my step daughter hp labtop and never had to use it.

Haven’t used it yet but just knowing that if anything were to happen it would be covered is nice to know