Customer Ratings & Reviews

I always have great results purchasing Geek sqaud protection. My brand new computer (refurbished) had a blown speaker. They fixed it and I had my computer back within 2 weeks. I will always add this service because you just never know. Well worth the added cost each time.

Have only had one issue that I needed Geek Squad's help for, an unfortunate intersection between a power surge and my computer updating to Windows 11. We definitely all thought the computer was fried! Geek Squad helped me get the computer up and running. I'm hoping that together we can keep it running another year!

I've always tend to purchase the Accident Protection for all my purchases. Especially useful on purchases for your kids, nieces, nephews as they get a little rough with the products. Just purchased this Accident Protection but Great to have peace of mind that my niece can enjoy this gift for the next 2 years with no worries.

Have not used the Geek Service Quad, but for the cost of the item it made sense to purchase. It’s a just in case purchase.

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

Great service all the time,I used the service before and it is good

Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

So far the folks at Geek Squad have been great. Now I’m about to find out how good the actual warranty is because the refurbished aka Re-BSed computer keeps breaking down and I’ve only had it since late July.

It is an excellent laptop and has excellent service. The laptop was delivered quickly and with due care. The staff was also very supportive and careful.

Always worth the $. Great service and help for even the most fickle technology.

This is an essential service, if you are a computer hardware person if you are a layman. Get this. If there’s a problem they will fix it or replace it.

they restarted my computer and did a few updates and that helped with my problem

You have to love geek squad protection i love not to worry

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

always amazing service! never have issues with geek squad! love love love the service!

They are repsonsive with any questions that I may have.

I bought this to go with my computer because I want extra protection in case something happens

I was so happy with "Greek SQUAD" services when I had a problem with my computer.