Customer Ratings & Reviews

Good to know my items are protected incase something happens

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

I have Geek Squad and hope I never have to use it!!!

Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

I havent had to use it on this laptop yet. But, i have used the warrant for a cracked screen on another laptop i purshased in September. It had a cracked screen i was very satisfied with the results.

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

Geek Squard protection is worth every dime. I have never had any issues that they haven't resolved. The peeps in Roanoke are awesome to work with. #GoGeekSquad

It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

My brother spilled juice on my laptop and geek squad did the best they could to fix it thanks to geek squad.If I didn’t have geek squad I would’ve had to buy a whole new laptop.

[Employee of bestbuy] Great to cover my tech and make sure i wont have to shell out lots of money onna repair

It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

The girl who sold me the laptop was very nice id definitely go back to Best Buy again

I'll hopefully won't have to use it anytime soon, but they were always very helpful in the past and did what they could to solve our problem(s).

Exellent service. Very helpful when needed. Thank you!