Customer Ratings & Reviews

so far loving my laptop. No issues. Wish It did come with microsoft suite.

The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

It's great to have if you have kids. If there's an accidental something, they'll take care of your product.

Nothing like good protection when you invest in your technical items

I purchased Best Buy's Geek Squad Protection Plan for my Acer Predator Helios 18 Gaming Laptop (w/RTX 4090). I have purchased numerous products from Best Buy with the GSP, especially those that I would consider high ticket items. Their GSP is great and I would highly recommend it!

Very professional and quick service. My daughters computer got a virus right before school started and the week squad fixed it in time for school! This service is worth gold!

I bought the one year protection and even though I haven't used it yet, it is a great peace-of-mind knowing its there.

This is a great warranty. I would highly recommend

I dropped my laptop carrying it from the kitchen table to my chair in the living room. Of course I had it opened in landed on the top left corner and cracked the screen. The protection plan covered it. Well worth the money I highly recommend getting the plan.

My laptop just stopped working one day. Went black. I took it to Geek Squad and they ended up having to replace a chip and the motherboard. With my 2 year protection planned it covered everything. I didn’t have to pay a cent. And they returned it before the 30 day deadline.

The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

I havent use yet but it looks really nice for the price

I am happy with my purchase. Thank you for helping me find my perfect laptop.

Gavin was VERY helpful! He was giving info to customers walking up while he was assisting the person with the appointment!

Well worth the money!! I had a laptop like this from work and one day all of a sudden the hinge broke and the screen started pulling away. So disappointed but with my laptop I’ve got geek squad and don’t have to worry about such things!!

Any electronic gadget now a days require a plan for possible issues. The extended warranty is the answer.

Geek Squad protection is the Best way to protect your electronic device. I've purchased Geek Squad many times and even used it with a complete replacement of the product - saved me re-purchasing a new product.

Long story short: I hate buying add-ons, but this form of insurance saved my bacon once this year and has already paid for itself. Especially since I think prices are only going up, availability will only go down, waiting for Black Friday etc. price reductions of 10-15% doesn't help much if prices, meantime, have increased 5>10>20+ percent. Back to Geek Squad, my store has been great to work with.

I purchased this with my brand new Acer Predator gaming laptop knowing I cannot go wrong. GeekSquad is a great service to have because they will help you ship out your PC if it has any warranty issues to the manufacteurer and they will also fix stuff and replace parts if its out of the normal products warranty.

These experts are so great, especially in the in-store people. They really know what their stuff and they never make me feel dumb or rushed when I bring my devices in for help.