Customer Ratings & Reviews

[Employee of bestbuy] I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

Havent used it for this purchase but have for others. Money well spent

The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.

The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

Had to replace childs chromebook this time got the insurance. Great benefits

The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

[Employee of bestbuy] My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

Great service. Pay for this peace of mind, you won't regret it if you live near a Best Buy. They were unable to help me in store but their shipping service received my laptop within a week and was able to resolve my issue within another week. ***Might be different if they had to wait for any parts.

it was good to have but it expired by the time i actually needed it

Anything good all fungsional working im happy with this product

just in case the Geek Squad has you covered for accidental spills, drops, cracked screens, or life's curveball.

Bought a 3 year to make sure my laptop was covered for the long term! Any time ive used this warranty ive had a posotive experience!

Been using geek squad for 20 years, always worth it

This Laptop was purchased due to COVID-19 home school program. The Geek Squad received the laptop in store, diagnosed the physical issue, created a work order, and explained how the repair would be handled out side of the store due to COVID. Received text messages through out the product repairs and return process. A simple pick up was scheduled and affirmation of continued warranty was affirmed and we we out the door and back to Learning. #monkihausstudioshdx (TM)