Customer Ratings & Reviews

The protection package is worth it. My son had a pair of $300 headphones that went bad after 18 months, he brought them in and Geek Squad/Best Buy replaced them for no charge. For certain items I highly recommend Geek Squad protection.

Recommended for use in a 5.1 surround setup for home theater rather than an audio editing setup.

I have been a Best Buy customer since the early 2000s. I have this plan on almost all electronics and appliances I buy. I have had great success working with Best Buy and Geek Squad when things go wrong. Friendly and accommodating.

Geek Squad Team connected my TV to my components. Unfortunately, unit was defective. Ordered new unit to be connected.

Geek squad protection on any item is recommended. Thx

For anything with moving parts or very sensitive electrical connections getting a geek squad guarantee plan is worth the money. It's that simple. Is your CD player breaks you get a new one if you're expensive television brakes you get a new one if someone walks on your headphones you get a new one

I purchased this when I ordered my daughter her record player, great to know that for 4 years if anything goes wrong I have this protection service and Geek Squad to help, have used them in the past and they are Amazing!

cover issues like wear and tear or accidental damage, plus workmanship defects and issues with materials.

I have not had to use the geek squad, but I am glad they are here if I need them.

Product originally came with defective part. Geek squad replaced item with ease. Very impressed with the team. Very helpful

I bought this for emergency use. I hope I never have to use it but it’s better to have it and not need it than to need it and not have it.

I never used to buy extended warranties or service contracts until one time my laptop broke at the very end of a warranty and Best Buy gave me a new laptop entirely… definitely worth the investment up front.

It’s a great receiver. Produces great sound, giving options of different modes. You can do full surround with Dolby to 2 channel for music. Regular television, 4K Solby atmos to playing vinyl records sound great.

The agent not only mounted but also had patience and showed this old lady helpful hints

Had a tv lg up 8000 they glitched a lot fro the t con board

[Employee of bestbuy] overall the sound quality is very good for such a small device, but will be best for smaller rooms and lol living rooms, also pairing it with Sonos satellite speakers will give you a more vibrant experience.

I haven't used this for this product in particular, but it provides peace of mind.

Love that Best Buy offers this service. Gives me peace of mind, to know that I can load up my purchased equipment and drive to any store to get issues resolved.

I had a lot of problems with my last receiver, so I went for the extra protection, still haven't had to use it, but I know it's there if I need it.

!!!!!!!!!!!The best service…..!!!!!!!!!!!!!!!!!!!!