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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,682 reviews
  • Rated 4 out of 5 stars

    Saved my AV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 3 years ago. Wifi stopped working and brought it in. Sent away and they sent it back with the same problem. I had to take in a 2nd time. They said it was unfixable and gave me a full credit of the amount I paid (minus the protection fee). I was able to buy a new receiver (better) and I bought the protection again. A bit of a hassle to redeem which is why I gave 4 stars. Had I only had to take 1 trip, it would have been 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection for all my products purchased if given that option-if I have ever had any issues with a product I simply have returned it and have gotten a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with explaining what all comes when my service plan. Even left a donation for the lady behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and provides peace of mind while I enjoy my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector for iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my iPad screen protector very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a geeat help whenever i need it!! They offer wonderful assistance when i need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow coverage has some benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality of this unit is great. Definitely would recommend to anyone who is interested in the home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a comprehensive protection plan for your audiophile components at an incredibly great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great and I love it for when manufacturers warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sonos sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and great value for my warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support has been a game changer for our electronic media. Best Buy has a great thing going with geek squad superheroes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in US and Oder a product to use here get a warranty so you safe . All Best Buy product are good with warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good product……………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for a stereo receiver that supported Turn Table this one does it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make it a rule to purchase geek squad protection on all expensive items I purchase at best buy and have used it several times. When used the the service was great, repairs timely and when necessary a credit was issued when repairs were unreasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended warranties are the only ones I routinely purchase. I’ve used them to repair/replace TV’s and other expensive electronics and appliances for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have used the Geek squad before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had the geek squad at our home for installation of our products and were quite satisfied , we decided it was a no brainer to ensure our products are working well with qualified technicians being available to maintain our products longevity.

    I would recommend this to a friend