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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,682 reviews
  • Rated 5 out of 5 stars

    Great installers ,repair guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are spot on with repairs are honest and discuss the pros and cons of each product also warrenty details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable, worked well with the homeowner and appreciated his knowledge and expertise in the AV equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Geek Squad warranty on Denon receiver. Only used 1 1/2 years before receiver didn’t work. They Replaced receiver and had to buy a NEW warranty. Didn’t get credit for time I didn’t use, but I got a new unit which I did have to pay more for. But overall I was glad to get new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken phone screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was not great .the store employee was not on top of it.they gave me anew phone replacement ...it was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not needed. It has never failed to pair instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making such an investment I like to ensure that it’s worry free for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is always available and has been of great help....especially with destructive teenagers pitted against electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed info to make sure I hooked up the right cords. Geek Squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan at best buy is the best, fur most things you can just exchange them. Not like other protection plans where you have to send the item in to get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out the new features on the console and the guys explained everything we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Question, gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE GSP. I don't know how many times it has saved my bacon. Very reasonably priced and great benefits. I ALWAYS purchase it on everything I buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program gives me peace of mind. They’ve worked on my printer, computer, tv and WIFI. I need to remember to use it more often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for computer usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this service every month for computer clean ups, updates, and problem solving. It would be hard to function without it. The agents are friendly and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and try to get a service plan with All Electronics purchased just because sometimes they can have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and try to get a service plan with All Electronics purchased just because sometimes they can have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh from the Geek Squad was very knowledgeable and professional. He did a great job with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little insurance is always good with quality electronics. Anything goes wrong for the most part its covered. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s a receiver it’s got all kind of featured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best receiver I ever bought worth the money and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Fidelity Sound!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mix of sound quality, never had I owned a sound system like SONOS....!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always said, you can’t go wrong with the protection. Unless it’s too expensive.

    I would recommend this to a friend