Customer Ratings & Reviews

It is good to have Geek squad warranty for peace of mind.

Great value and terrific service!!!!!!!!!!!!!!!!!!

Whenever I'm spending a lot on an item at BB I'm always sure to add geek squad protection. Has saved me in the past.

Love Love Love this! Highly Recommended to anyone!

Love Love Love this! Highly Recommended to anyone!

Out of sight ... out of mind. This saved me tons on my new Laptop purchase. Great deal

I have usually purchased all of my devices at Best buy for the geek squad. But my last two experiences have been less than desirable. First I had a Bluetooth headset that broke so I took it in and the price for a new one had gone up. And I had to pay the difference to get a replacement... Like seriously? Does that mean if the price goes down you'll pay me back? The next time my home theater amp died so I took it in and it was shipped off. It took a month and when I got it back what was broken was fixed but then my subwoofer pre outs stopped working so they shipped it off again and it took another month. When it came back nothing had changed. So I told the geek squad agents there and we shipped it off again and this time they "expedited" it. So with it being shipped "faster" and given priority it still took another month. I then left a complaint and the geek squad manager sent me an email I told her what the issue was and she never responded back to my email. So after 3 months of back and forth I had to take my own subwoofers into the store to test it because I was told "we don't have any here to test with." And the amp was still bad so between a combination of terrible customer service an unresponsive manager that initiated the conversation and a horrible repair center. I'm done with geek squad for a while.

Great service provided to help with installation and troubleshooting issues with devices

Purchased for my Sonos system. Had warranties work out In the past, so why not

Geek Squad has my back when I can't think straight from a technical issue upsetting me.

This is a good product that works as described. I did not have to use this protection.

Quality support for the service and repair of your purchase. Must buy.

Outstanding profession service, customer service and expertise

replacement for a8 yr old unit which lives in my theatre room. 9.2 sound awesome

Geek squad pet toon plans are the best Peace of mind for all purchases.

Used this several times! You won’t regret ever making this purchase!

It is a great value and ease of mind that the products are covered against failure.

Got a lighting strike and no hassle no crap gave me a store credit.

Always a great idea to buy geek squad, great service, no stress or worries

Hassle free tech support is why I buy from BestBuy!