Customer Ratings & Reviews

Have had it for a lil while now and enjoy it justvlike i pulled it out te box

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

[Employee of bestbuy] Just get the product protection. It will save you one day.

I won't really know how this works unless I need to use it for having the Onkyo receiver repaired. I have always been satisfied with Geek Squad maintenance coverage for my PC's, etc. tho. I decided to get this coverage because of the awesome price for 4 yrs. Plus, it seems receivers are now prone to more problems with their "product overload features" that they have now! Whatever happened to good ole "plug and play"???!!!

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

The theater room sound system is great! This system gives me room for advancement in the theater room to add more stuff than I already had installed during building can't wait to add the rest.

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

Lightning took out my 2 week old receiver. Without this I would have had to spend $600 again. I didn't purchase for lightning but for the unit as they begin to have problems usually in the 3rd year. I mean lightning, what are the odds of that one?

I think the Geek squad insurance is a good value considering you can get 4 years of coverage for a fair price.

Whenever I Call Best Buy or agent someone is always there friendly to answer my questions regarding my AVR

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

High recommend this 4 year warranty plan. They will service your product

Bought it as a gift and they love it. Definitely worth the buy!

Purchased to put in my trailer and it's well worth the money. This sounds amazing!! I have it hooked up to two Yamaha outdoor speakers and a powered sub, couldn't be happier

Great receiver. Purchased this for my son and he loves it. East to hook up and great sound

Used it a few times. Easy as taking broken thing in and walking out with a new one.

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

Geek Squad is a great service. I have been using this service for years and have always found them to be responsive and professional. They have been able to resolve any issue that has arrived

Nothing to dislike, goes great with the rest of my surround sound system!!