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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,682 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Protection Warranty, but like the full coverage that these warranties offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Protection Warranty, but like the full coverage that these warranties offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has saved me lots a money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great will purchase for future items as well. Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB will be there quickly to repair any item they have a plan for. A lot cheaper than calling repair appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy the warranty the Geek Squad is Always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yasss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta be protected they are the real deal !! Ive never had issues getting fixed or replaced !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things just don't last... at least this way... you know how long it will and the service is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea, excellent customer service each time we've needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their warranties replacement is no hassle easy and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there when you need them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for when you have computer problems! Every agent has been helpful and professional in what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan it helps in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope I don’t need it but if I do I will call Best Buy. Always get the plan on high dollar items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered by the Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that my awesome receiver has an extended warranty. I know Best Buy has my back if it fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great when you need help. I only used them once and I was impressed with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronics and appliance purchase. Cant go wrong with any package from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend any more strongly that you buy the longest geeksquad plan available.they fix it or give your money back....They stand by that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a great deal. I'll let you know if/when I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection.If something breaks and it can’t repair it, they replace it. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I have spent in best buy the last year, Geek Squad Protection is a must. Good service...

    I would recommend this to a friend