Customer Ratings & Reviews

i love best buy protections plans. they havent given me the run arounds to get my device fixed or replaced. that will keep me a loyal satisfied customer. i always purchase warranty with everything i get. i know when it comes time to fix im covered.

Gives us a piece of mind. Lots of things can happen and just to know we can rely on the squad it makes us feel so much better. We have bought it for a lot of our big purchases and have never regretted it. Always seems to come in handy. I don’t ever regret it.

I've been using geek squad protection for years for just about all of my expensive audio system and I have been glad I had a few times when things had failed. Geek squad had either replaced my unit or fixed it.

Always a great idea! This policy has saved me on multiple items in the past.

I have enjoyed being able to call or go online and get Geek Squad service for all of my devices. They can get into my devices remotely and save me the trouble of disconnecting my desk top computer and bringing it in to rheir repair facility.

I purchased the protection plan because I had a receiver prior to the one that I purchased and it would not power up. The factory warranty expired, so I made sure that I covered my new item purchased.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

[Employee of bestbuy] Honestly, I buy this or the equivalent on pretty much anything I buy at best buy, the peace of mind and no questions asked policy makes it worth it every time.

Geek squad always has your back! I fortunately havent had to use the service but if need to, I know they will be there!

Geek squad always has your back! I fortunately havent had to use the service but if need to, I know they will be there!

hope to never have to use them for no reason to to

The agent connected my washer and dryer. Connected all the adapters including the hose to my dryer and made sure that my washer and dryer was working before he left. I was very much please with the promptness, speed and the excellent way that they work.

Good protection plan for the value and it’s good to have just in case!

Geek squad protection is a great addition to all of my bestbuy purchases. If ever I need to get something fixed, appointments can be made with ease and the repair service techs are always willing to answer questions.

Geek squad protection is a great addition to all of my bestbuy purchases. If ever I need to get something fixed, appointments can be made with ease and the repair service techs are always willing to answer questions.

i didn’t end up needing to use it but i like having the protection just in case, always had great service from best buy so i’m sure this is just as good

Great service! Haven’t needed it but its nice to have!

I love my Denon. The price for this model was amaizing.

Bought the Protection Plan even though I doubt I'll ever need it. It was so affordable - to good to pass up for the value. Plus I have the reassurance if there should be a problem/issue that arises from the audio equipment I purchased.