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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,683 reviews
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the protection just yet, but extra protection just in case some goes wrong is always good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Geek Squad warranty on Denon receiver. Only used 1 1/2 years before receiver didn’t work. They Replaced receiver and had to buy a NEW warranty. Didn’t get credit for time I didn’t use, but I got a new unit which I did have to pay more for. But overall I was glad to get new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with GEEK SQUAD protection plan... The people are nice and easy to deal with...4 year plan cant beat the BEST BUY service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for those who tend to break everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your tech because things break or stop working. And if you get Total Tech from bb it makes it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this new unit just what we needed to replace our old one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan for my receiver, but I'm happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much because i never had to use it.. putting my trust in best buy. if i do ever have to use it i will let you know the out come..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to get if getting a receiver. Anything could happen and it’s good to know best but have you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an awesome investment when you buy top quality products. Best Buy offers the best product at the best price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little insurance is always good with quality electronics. Anything goes wrong for the most part its covered. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this protection plan. without it, I would have needed to purchase a replacement and I am so grateful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it with every item I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for every item I buy at Best Buy. Peace of mind is priceless. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little amp. Works great for my space at work. Excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I didn't have to use it though. My unit was defective but it was within the return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to have peace of mind. You never know when you need a replacement if your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a receiver go bad due to an electrical storm and Best Buy replaced it immediately when it could not be repaired. I purchase protection plans for all expensive electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their warranties before and they always make good on any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second purchased and he did excellent and he was explaining what he was doing. He wears a mask and professional

    I would recommend this to a friend