Customer Ratings & Reviews

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

Before buying products at Best Buy, I shunned extended warranties. Not anymore; I have a second 4k TV, ASUS Router, UB 900 Blu Ray player all at no cost due to Best Buy's extended warranties. If you spend the money on the five year extended warranty, there's a 50/50 chance you'll be rewarded with the latest model of the product you purchased initially. Take the chance.

Great Product! Used for a local residential install and loved the easy setup and calibration feature. Powerful wide sound for a budget friendly price!

Had a minor problem with the unit about a month after purchasing it. It was fixed and they even updated the firmware for the unit.

Havent had to use it yet but having it makes me more comfortable knowing i have it just in case, its best to cover your expensive items or any purchase at best buy.

I know a lot of people think these plans are scam but I actually had a TV go out and I have three months left on a 3-year plan and I got a new QLED TV out of it. So I purchase a plan with just about all my big purchases.

This a must considering that you are protecting 100 %of your value, Things could happen at any times considering that technology is moving so fast. Companies dont have time to test they own products at the time that your new product is ready for you to buy they already are working on a new one Dont take chances

[Employee of bestbuy] Works wonders for our four-speaker setup. It replaced an old Pioneer box from the 80s with no issues. Love all the features.

Greek squad is worth the price. Had to use it for my ps5 controller and it was an easy swap for a new one.

They has worked very well for the products i have it on

Great peace of mind for my newly purchased AVR. Nice to know I have the additional warranty coverage despite the fact that Denon provides good build quality. My 3313Ci from 2012 still going strong. I only upgraded for the new surround formats and newer technology.

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

Can’t buy anything without making sure you have the proper protection!

Compared other extended warranties and this proved to be a great competitive value. I have almost always ended up using an extended warranty on all previous brands of washer and dryers I have purchased over the past 30 years.

Just traded a Meta 2 i purchased 2 years ago for the new Meta 3. Protect your Purchases from the future, the unforseen and the inevitably of Newer better tech releasing.

I have used the service three times in two years for computer equipment/software failures. Very good service, no hassles, prompt, and courteous., but not complete this last time. I had to buy a backup thumb drive to facilitate copying of data from a failing disk drive so that it could be replaced. No problem. But, they only copied the OS and not my data - the important reason for the thumb drive. Now, I have lost my data!!! You guys really let me down on this one.

I haven’t had a problem, so I really don’t know. Hopefully they will be good. Hopefully they’ll be way better than giving out gift cards on purchases.

I use the geek squad to mount my speakers to set up my TV and even if I don’t have anything I just stop in and asked them a question they always willing to help

Good to have protection in case anything happens to equipment.

Very good, product. Great upgrade from old receiver.