Customer Ratings & Reviews

Just in case your product fails. I never know. If something happens you don't have to replace it.

geek squad has done so well with other products they protect i dont understand why anyone wouldnt purchase for higher cost electronics such as car stereos or laptops. anything goes wrong in the next 4 years and i got a new product for free and installed for free.

Geek Squad is a really good protection plan to have. They make sure you are covered in the case of any damage or electrical issues, among many other problems.

I haven't needed it, but things can go wrong. I needed the extra warranty on my other car stereo. I'm glad I had it then.

I would recommend geek squad protection plan I have had several things installed from Best Buy In Anderson they do a great job and stand behind there work and product I like knowing that if there’s a problem they will take care of it

i always get the geek squad warranty with any machine purchase that i buy. luckily, i havent had to use the warranty very often, yet when i have, the repair or replacement has gone seamless

These guys are great. They work with you 100%. They try to make sure you're satisfied.

In customer service the service was great They helped me to restore my broken iphone with a new one

[Employee of bestbuy] Works great on my 4Runner. Would definitely recommend and getting another one for my new car

I’ve almost always had excellent products but one time the speakers weren’t what I expected. With the replacement plan I was able to return them

Best service there is would not purchase anything without it

I only had to use my protection once in the two years since I made purchase. Thankfully I had it because there was not cost out of my pocket which would have been more than the cost of Geek Squad Protection. Highly Recommend!

Geek squad service has always been good to us! Don’t hesitate to get the protection.

It can be rare, but you can experience a product failure, and you just have to judge if the "peace of mind value for you". My experience is that if you have the Best Buy protection, it can often turn a bad situation into a simple fix.

Better to be safe than sorry, this is definitely worth the cost just in case

I invested $800 in my car stereo and backup camera so getting the additional warranty was a good choice. A fair price and the geek squad have been great with product support.

The Tech's in the Jacksonville N.C. store did an excellent job on my radio installation. Placement of the microphone was perfect and dash looked as though it hadn't even been touched !

They stand behind their word as well as their work. Have used them several times over the years and very easy to use if needed.

Nice to know i am covered in case of a prooblem, not needed so far but if i do need it, it is there

A must with any device. If there’s a problem with the unit or installation, it’s covered.