Customer Ratings & Reviews

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

[Employee of bestbuy] I love my dyson, thus model Is super lightweight and great for hardwood floors but make sure you get the protection plan because my last one stopped working they sometimes get clogged and are hard to clean

Geek Squad service is an easy Yes for me. We have had countless concerns iver the years that they have solved, always professionally. The delivery service has been great as well, even with various contractors coming in. I wont go without!

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

I have bought this Accidental Protection several times now. It has saved me money 3x now. Every time my vacuum dies, I am able to walk into the store for a replacement. The protection is only good for one use so you have to buy another 3 or 5 year protection plan. Highly recommend!

I always get geek squad warranties Ive always had good experiences with them

[Employee of bestbuy] It’s always a good idea to get the geek squad protection in case if the what if ever happened.

It will protects my vacuum just in case something happens, I am glad I have it.

Great protection, had an issue with my vacuum and Bestbuy replaced it with a newer vacuum at no additional cost, would recommend their coverage services.

I always purchase an extended policy on complex mechanical objects or electronics. I have had good experiences with Best Buy policies. They avoid complex rules and keep purchase records with your phone number.

We needed to replace our carpet cleaner through the warranty. Everyone was very friendly and helpful. They made sure everything was taken care of quickly and we were able to place an order for a new ine.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.