Customer Ratings & Reviews

We are really happy with this program, they are really good, kind and always whiling to help.

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

Always good idea to have this protection for your items

I like to get protection plans for expensive items.

Was very Easy to exchange or return nice cutomer service ,

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Overall I feel it is a good vacuum it started to make this loud noise so it was good to have insurance for it

I was always skeptical of these as a means to get a few more bucks out of you for the sale, but as I've now had to use this for another product, I will probably purchase these when they are offered through Best Buy every time.

Definitely worth the money in my opinion for the Dyson. I’ve had minor issues with previous Dyson models and Best Buy has always exchanged them for a new one. It’s good to know you won’t get a refurbished one as long as your warranty has not expired.

This thing does my whole 2 story house without dying, even the stairs! It pick up more after running through the house with a cheap vacuum! Latest and greatest isn’t always the best, The 7 animal is where it’s at!

Geek squad, always there when needed. I have comfort knowing that my devices are covered. Repaired or replaced. Can't ask for anything better. One of the joys when shopping at bestbuy. My only go to place for all my tech wants and needs.

Premium service! They do literal tricks on it! A++

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Overall, this is a really good vacuum but the downside to this is the battery. They really need to figure out the situation with the battery to me. I feel like it’s not worth the money if you can only vacuum for no more than 30 minutes before you have to recharge the battery

works great saves a lot of sweeping only thing is if wifi goes out

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Love the geek squad warranty’s and just love how easy and simple bestbuy makes it to exchange or return an item!

Great battery life , good suction and design. Has fabric attachment and crevice tool . Easily mounted to wall. Not suited for fluffy carpets .