Customer Ratings & Reviews

Completely forgot we had it as the original stick Dyson we got years ago was tride & true until recently (after we bought our home it went through a lot from apt to house as a lot of cleaning was had) when it finally came time to get a new one, went on best buy and low & behold we forgot we got this when we bought original vacuum! Helped out tremendously, especially with our current added expenses of house & newborn. A few $$$ saved is a lifesaver

Used this warranty to replace our 5 year old vacuum that lost its vacuuming power, well worth it.

Get the geek squad protection. it is piece of mind. We've used it more than once.

Have not used geek squad but the personal did leave me worry free if I ever need to use it.

Get the geek squad protetion for this Roomba Robot just in case if it ever quits working, I'll have my butt saved from a $400 investment.

Love this amenity. I wish more large appliances came with this option.

Dadeland Strore in Miami Dade Always trusted, Best Buy Thank you

Peace of mind protection. Enough said. If you need it once it's paid for itself.

Geek squad helped with protector instalations very helpful and did a great job

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

I loved this vacuum!! Took the extended warranty and after 3 1/2 years the battery life had shrunk considerably so I took it back up to the store and they traded it out for a new one!!!! All I had to do was pay for the extended warranty again and I walked out with a brand new Dyson vacuum for $100!!!!!

Best insurance option to provide worry free use for all electroncis

Staff was amazing. Support was very knowledgeable.

The 4-Year Accidental Geek Squad Protection Plan is a solid choice for those who want comprehensive protection and quick, reliable service for their electronics and appliances. However, be sure to weigh the cost vs. value based on the item you're insuring and your likelihood of needing repairs.

Very good warranty to have for your electronics. Very economical

I HAVE THIS SERVICE WITH ALL MY PURCHASE! THE BEST VALUE

I will never buy another Best Buy product again without including the Geek Squad warranty service! I purchased a $350 Tineco floor cleaning machine in 2020 and in 2022, after heavy but normal use, a small part broke inside the water tank. We took it to Best Buy expecting to have them ship it off for repairs and instead walked out with a gift card for our full purchase price, including the cost for the warranty service, so that we could buy a brand new replacement! Beyond impressed with our Geek Squad experience!

Works great. Does a great job picking up the dirt from the rug. Awesome purchase

So it took it about a week to get going! At 1st she would get lost and never find the dock and seemed to be getting stuck everywhere! Also we couldn’t get her connected to the internet until we had a friend tell us your wifi name cannot have a dash in it! Once we got connected to the internet it’s been smooth sailing! I love having a set timer for cleaning each day & it picks up so much. I never thought I would love something more than my dyson!

Worth every penny to get insurance plan. It helps when you need it.