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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3684 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,684 reviews
  • Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow game changer. If you have pets you will definitely benefit from this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years will be just enough time for it to not stop working so this will be a waste of money but if it’s not it’s totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the service but the peace of mind it gave me was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Promises kept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad policies fullfilled as promised and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than it is what it is. Protection plans are always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad and how easy it is to bring something back that doesn’t work or is having issues and they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have for any kind of accident or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is awesome. Products will break. Whether it’s a faulty user or a faulty product. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for every expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your product breaks or stops working you will wish you paid the extra money for this. Just wish you got some sort of a credit if you don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great getting Best Buy insurance quick and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service plan is a GREAT VALUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Plan is GREAT. They look up my purchases on line and all the info is right there, fast and easy refund if if stops working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always worth getting the protection. They replaced my broken vacuumed with a new one. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Dyson Cordless Vacuum. The vacuum is a pricey item and I do use it almost daily. I wanted to make sure my investment will be good for at least 3 years!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments and making sure they are covered. The peace of mind is great to have. If you have any questions or need any help, feel free to reach out to us!

  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something goes wrong BestBuy replace or refund your value no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent i love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product i like it this vaccum, i recomended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm glad to know that I could if I had to. The cost for this level of protection was reasonable, and the convenience of handling claims in store is a big bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat geek squad protection for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on everything I buy from best buy, it always serves me well and is very easy to make claims/ get repairs/ get replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect protection for our new robot vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has been essential. It has allowed us to have a functional vacuum cleaner without having to re-purchase one2 times in the last two years.

    I would recommend this to a friend