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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1206 Showing 24,101-24,120 of 30,881 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we buy TVs from Best Buy we always have to buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 5 years of experience in the this industry and was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about having protection for your TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Options for Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All-In-One protection plan is a rip off on cost and limits one choices. There are no ala cartes options. If you purchase a protection plan it must come with their Web Root anti-virus, even if you already have an existing one; which increases the cost of the plan. That's not cool.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thank you for reaching out about this. We appreciate the feedback and insight with the Geek Squad Protection. At least at this time, you have the choice of either getting protection for the hardware or software - or both. The software support side does come with Webroot and the hardware does not. It just kind of depends on what you're looking to protect. I hope this makes sense. Please let us know if you have any further questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 yr geek squad protection is well worth the $69 it cost in home visits included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case there are issues with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case. Hope to never use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me pick the best one !!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job installing a new tv on the wall. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased an extended warranty with them. Has always been the right move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To go in with out your protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey the geek squad helped me solve so many different issues. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always proffesinal and addresses your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always proffesinal and addresses your needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grate costomer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my First 60 " 4k tv and the picture is super clear and i love mirror screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a geek squad warranty. I expect it to be a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to cover a kids tv. we ll see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully will not need the geeks but it was a gift and I wanted them to have coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have for just in case after the manufacturer warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the protection when giving item as a gift.

    I would recommend this to a friend