Customer Ratings & Reviews

The Best Buy Geek Squad Protection plan offers invaluable peace of mind. With this protection, I know my purchase is safeguarded against unexpected issues and breakdowns. The Geek Squad team is knowledgeable and provides excellent customer support, ensuring a worry-free ownership experience. It’s a worthwhile investment for protecting my valuable electronics.

So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

Geek squad is great! Would absolutely purchase again.

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

Got it to bring my 75yr old aunt into the 21 century.

Glad I purchased the protection plan at a good deal

Always love geek squad help tips and support overall

Travis and co-worker did a great job with install.

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

Great tv for the money Apps are great and easy to access Would recommend to anyone Easy to use

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

They told the truth when a thing happened they gave us a new one.

I just got a 48" Lg B4 OLED TV. I decided to get the 5 year Geek Squad extended warranty, to just put my mind at ease. I thought that any repairs after the first year might be pretty expensive.

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..

Answer all concern questions I was concerned of how I was gonna get the TV up and they informed me that they do that and it didn’t cost that much. I also gave when it came and did it thanks geek squad.

Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

I haven't had to use the Geek coverage I got for my new TV, so that is good. I haven't had anybody I know tell me, "Boy, I sure am thankful that I got that Geek coverage for my item!", but I have to be fair and also say I've never heard any say it was a waste of money. I was a bit baffled that they don't give you anything other than the receipt to explain what I was buying and we all know how some receipts fade with age to a point that they're unreadable. I have spoken with the Geek department about other matters and they were helpful even if the item I had issues with did not have coverage, and I appreciate that.....big time!