Customer Ratings & Reviews

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.

Geek Squad warranty is amazing. Everything was covered

5 year protection plan was affordable and gives you a extra layer of assistance if something goes wrong with your purchase.

I have other products that the geek squad have fixed for me and I am happy with their service

We appreciate having a warranty for our new TV. It gives us peace of mind.

I love this Best Buy protection the best ever peace of mind

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

I always recommend the Best Buy warranty - it saved us a ton of money

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

Awesome squad mate for everything to do with fixing

awesome protection for large purchase plus any computer service needed at no charge

Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.