Customer Ratings & Reviews

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

I haven't used the warranty but it's always good to have.

Good thing too purchase. I advise other to purchase as well

I always buy extended warranty for my TV because you never know when something can happen within that two years.

if you need it you will wish you had geek squad!!!

Best Buy warranties are solid and a great value for the price.

LOVE MY NEW TV!!! ITS AWESOME!! I TOTALLY RECOMMEND

Best protection money can offer. Geek Squad all the way

Safety precaution product, just if I need it I have it.

I don't normally buy these but it was such a good deal.

They are always available and willing to work with you.

Great television for the price. I use it in my bedroom.

Love it great pictures easy set up and easy to program.

Great Tv. Only con I have is you have to wait 5+ minutes for the tv to startup the apps such as Netflix and Youtube.

Haven’t had to use......................................................

Staff made it easy to find what I was looking for.

Very useful on casr of any unexpected thing happen like jig voltage or due yo storm so wr can fully claim the ssme

I very confident that their will be no problem.***

The Geek Squad are the best. Will continue to use.

I never get anything without Geek Squad Protection