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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1361 Showing 27,201-27,220 of 30,878 reviews
  • Rated 4 out of 5 stars

    Not a bad value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad value & if it breaks it will be a great decision

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Online laptop help was a disaster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of service not as good as past years. The online Geeks completely wiped out my data, email, etc. All while assuring me this would not happen during call for routine help during COVID-19 lock-down. After speaking with two supervisors and receiving numerous apologies, I took to the store when possible. Again, swapped out software but the Windows added is not the same as I ha d. Very disappointed and reluctant to have any laptop help via the GeekSquad now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope the Geek Squad will be there for us if we need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't have any issues if there comes a day we have to use the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generic protection for our tv not sure what else to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased too have ease of mind in case of break down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents and easy to set and they explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage on electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek offers an affordable plan at a great price. I was very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I contacted geek squad protection service team they were always very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was a wise decision service on past purchases was better than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used my service yet to give the right review as far as their service. However, what I can say is that the services included within the package that they sent me seems to cover a lot and it gives me that added peace of mind for if something should go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has my back. Love the level of service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No service rendered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service. Can't speculate on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKSWELL WITH MY MAC PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKSWELL WITH MY MAC PROWORKSWELL WITH MY MAC PRO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that I have this protection for my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it a few times. So far have no serious complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support on store, taking a lots of care on servicing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend