Customer Ratings & Reviews

The tech was very friendly and very helpful. Wish more places were the same.

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

Former television had an issue...after being picked up for possible repair, was informed needed part was worth more than my almost five year old television. Was offered either a comparable television, or, a check. I chose the check, as I had decided to upgrade to a 4K HDR, and used the $$ toward the new television. I purchased the warranty for my new television too...too many new & innovative items associated with newer TVs. I consider the warranty peace of mind. Recommend it!

I've only had to use the geek squad a couple of times. And each time they we very helpful.

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

They help me with the microwave installation, super great polite personnel

Got the TV, brought it home, hooked it up and love it. Works great.

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

great deal will buy again best buy had everything we needed for the office

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

everything was excellent, the employees so profesional

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.