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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1416 Showing 28,301-28,320 of 30,874 reviews
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use as of yet, but glad to have the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use this service yet which in turn I guess is a good thing?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to purchase a Protection plan for any electronic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my TV covered for 2 yrs, total $26.8. ...I should've gotten the 5yr for $40, but there's always nxt time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad successfully programed the wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent successfully mounted my LG TV on the wall. Good job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales price was quoted as $199....got to the register and it was $347. However it is a Samsung and I need the extra protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but good to know that it will be an easy process if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cracks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracks a lot. Don’t like it. It’s too loud and just doesn’t stop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection, wife made me do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is fine but will be a waste of money most likely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV Repair Needed but No Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get support for a TV that I purchased at Best Buy along with a 5 year geek squad protection plan. I was chatting with an agent online, but was disconnected. The agent was not able to find my purchase. I've given all of my information, and Online Order Number, BBY01-773115002193. I paid for a purchase plan and would like to be able to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn’t have gotten it on this tv should’ve waited & gotten it on the other one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv just went black only had it for 2 weeks and it’s already giving me problems thank hod I have the two year warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok..........................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave it 3 stars for the peace of mind it gives me, have not had to use the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember getting this so I have to ask my wife how she likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need to use the service yet but good to know it's there when and if I needed it to get my equipment fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these for each of the TV's I bought for the girls rooms. TV's must be pretty good as I have not needed them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a protection plan when the G.Squad tells you there's nothing wrong? Feels like wasted money on my end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pinky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection, so can't really rate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance, do you need it? I haven't used it so I do not know, but hope I never have to

    I would recommend this to a friend