Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30875 reviews
(30,875 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
No reminder to renew!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty ended without a reminder to renew…and immediately the tv stopped working!!! Almost like the software is programmed that way.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really used this too much but it’s great the one or two times i have used them
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Make sure they are clear on what this covers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were made to believe that this covers everything. When the tv we bought this warranty for had a physical accident it didn’t actually cover it when we were told that it covered everything. We now lost out on almost $800 for the tv. It wasn’t covered. They refunded the extended warranty
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It’s a big world out there, and it’s great that you trusted Geek Squad with protecting your TV. We’re fans of binge watching our favorite shows and wouldn’t want to go without a TV for too long, either. While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. We're glad to hear that you were able to get your protection plan returned.
Rated 3 out of 5 stars
Warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average warranty on TV I bought for home nothing exceptional
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
waiting to see if will need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted to purchase this , he does not want to deal with TV issues if they arise. fair price
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2-Year Standard Geek Squad Protection but never used it.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello MB42 - Even hen you don’t end up using your Geek Squad Protection Plan, we believe the peace of mind that comes with the plan is worth the price. If you ever need to use the plan, we’re confident we’ll provide you with top notch service every step of the way.
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't yet had to use it but is worth the money incase of anything is to happen
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came quick and fast and easy I love Best Buy best deal also
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hdmi cuts out alot . I have used different cords and systems it was the tv. The tv only lasted 2 years then wouldnt turn on even tho I used it moderately. Don’t buy if you do a protection plan is essential.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection plan on Insigna TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. I haven’t used it yet. I always buy a warranty on my tv
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven't had to use yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what to say. Haven't used this and fingers crossed won't have to.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet hopefully it's there to back me up when needed
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Be patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re there for you. Sign up for them. But be prepared to wait forever
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Love the Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Raffael was excellent. He was so knowledgeable and helpful when installing the tv.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I M giving it a 3 star it’s becouse I have not used it
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Proctection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope i do not have to use it. Everything has been working well.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not yet use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet use. I heard they are good though. I will see when i call for service
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a need to use it yet, but hope when that time (if needed) that I will get the support NEEDED.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is decent. Speakers blew after a couple weeks
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this extra feature just in case something goes wrong. Always good to have backup
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friend
