Customer Ratings & Reviews

So far not much to say. But It worked very well in the past, so I decided to buy it again.

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.

Excellent service and warranty for any electronic item bought, Geek Squad always delivers good service.

Always there when I need them. They saved my life repairing my laptop!

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

Imagine red lines down the tv and you just realized it is a new 80" Enough said Best Buy will make sure that new investment works well beyond you paying it off. I always use my Best Buy credit card. If you look at my photo, you can imagine something going wrong past the manufactures alloted time. With my 5 year I know that for 5 years our family will have a working 65" that if something happens Best Buy will pick it up and bring us back a working unit for 60 months.

It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

I don’t used yet but u think this is necessary, just in case.

I ve already given my feedback on this one before , so it s the same.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Affordable price and makes a lot of sense for a television investment

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

For electronics and appliances, I always get as much protection as is offered. It pays off!

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

Great service when You need help I would purchase it again