Customer Ratings & Reviews

The technicians are the best. they are very courteous, informative, and professional.

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

Excellent with delivery, set up. Friendly and courteous.

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

Tv arrived ahead of time with fast and friendly service. It's not a surprise, it's the reason I continue to shop with Best Buy.

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

Definitely glad i purchased the geek squad coverage

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

I best buy their always helping and its was worth is it

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

I will always get a warranty on anything I buy from Best Buy

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

Smart purchase. Why not buy a warranty for a new tv