Customer Ratings & Reviews

Very helpful. They make it very easy Incase of a damage

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

Having protection on any device is needed you never know when you’ll need it. Anything can happen

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

[Employee of bestbuy] Geek Squad Protection is a must have on basically anything with how useful it is

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

This was the smartest choice I made having a warranty and this is a excellent service

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

I hope I never have to use it, but I'd still highly recommend it. I bought this with a big screen television, mainly because if something does happen, they (Geek Squad) will come to you to repair it, rather than having to lug it back into the store. That's worth everything it costs and more.

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

One star lost after anticipated repair wasn't listed as solution (though appears to have occured) When I brought in my son's tablet for repair, the technician felt the port was bad and wrote it up as such. When it was returned, no port repair was listed, but upon observation, it appears to have been performed. I would have liked the complete repair process to have been documented. The charge cord was replaced as listed repair. Ultimately, the tablet is working/charging properly but I'm worried about the process. This time it was an unlisted repair. Next time it could be a claimed repair that wasn't performed.