Customer Ratings & Reviews

According to what they will do, I'm psyched that if anything goes wrong with my tv, they will hook me with with fixing or replacing it. So, here's hoping I never have to use it; but, feel good knowing it's there.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Had a Sony XBR 65” tv that was starting to act crazy! Geek Squad came out updated and replaced a part in the tv. It worked well for about another 9 month until the picture started to have lines through it or would restart on its own. Geek Squad replaced this unit, very happy that the customer service received.

Warrinty extended for fuve years with a very good price.

Great help, I knew what I wanted and they helped me find it and put it in my car

Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

Great affordable protection service and de worry free

Great picture and wonderful customer service! Store clerk was extremely helpful

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

They were friendly and helpful but getting the appointment was more difficult than it needed to be

The geek squad are amazing. They know their stuff and they are very helpful

Had the tv for almost 2 years. LG makes the best TV’s

Great picture and great value! Would highly recommend it!

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

Protection for any expensive device is worth it period. Dont over think it.

No issues with their service. So far I have had no issues.

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!