Customer Ratings & Reviews

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

Agents lead me to the right product for what I needed

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I javent had to use this warranty as of yet,but i have never had any problems in past.

Geek squad service has been great so far. They helped me out in store when I had questions.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.