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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 30,874 reviews
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a five yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a 5 yr coverage agreement. Was told it would start at the end of the manufacturers warranty effectively providing six years of coverage. Not so. It starts from day one so it really is just a four year warranty. Come on Best Buy, you can do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Nike...just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what's needed to have peace of mind for all of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great idea when buying my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. Other than having my TV installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET THE PROTECTION

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service (hopefully, I'll never need to use it) just in case I need their help with my product after the initial manufacturer's warranty is expired. In the event that may happen, I was told by Best Buy employees that the Geek Squad assistance will be straightforward and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty samsung oled tv 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After 2 + months there no need for Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 2 + months there has been no need for Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Great customer service, answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting having the Geek Squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is #1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rules! I always buy GS with my purchases because it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

    I would recommend this to a friend