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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 30,874 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. These TVs will die. Spend 80, and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    product warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy to use my whole family loves it samsung is a reliable brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not be without this protection had problem with tv geek squad could not fix due to parts no longer available gave me credit for replacement tv no hassle helpful agents at boardman store geek squad members were outstanding i plan on getting this protection for all future items purchased at best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value vs Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has a quick response time , cared about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. I hope I do not have to use it. But good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of cake for some peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy a five-year warranty? The peace of mind and so much more that comes with it and if anything by chance happened in five years, you get it fixed free or brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very thankful that I had a two year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most expensive, yet comprehensive, protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending more than I care to admit on an OLED TV, having this peace of mind is what really drove me to pull the trigger. It's the most expensive for OLED protection, but covers burn in, unlike the other guys, so it's a good investment imo. Haven't used them yet but I'll report back if that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service I love shopping with Best Buy they made my shopping spree very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I’m sure it was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

    I would recommend this to a friend