Customer Ratings & Reviews

I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

I just love the idea of a 5 year Geek Squad Protection plan. It covers everything including lightening. We live in Florida so that could be important. I do hope I never need to use this reasonably priced product!

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

What more do you expect? It's a plan there in case you break it.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

You can always rely on great service from Geek Squad when you purchase this plan.

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

Respectful young men from the Geeks delivered and installed the TV smoothly.

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER