Customer Ratings & Reviews

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

the best way to keep our equipment protected, excellent extended warranty.

Worth the money and would do again I would recommend

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

very helpful overall. they knew there business and explained to me what i needed.

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

In 5 years time this tv could go out! Nothing is built to last anymore!

You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

Excellent help but sometimes there is a long waiting period for service to be completed.

Excellent service & very happy with the outcome of my questions.

Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this