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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 30,875 reviews
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific install Arrived on time, very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in Doubt Geek Squad Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s worth it because you never know with how stuff is built these days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad delivered fast

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would purchase again . Service plan is piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection for my Sony Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect your items, Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind, knowing I have Geek Squad for the next 2yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivian TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every penny never had a problem with it has saved me many times over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best protection plan out here. Every chance I get I try to get one. Best plan I seen so far , I think if you are buying anything at Best Buy you have to get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there when you need them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your tv when you need it!! the protection had a reasonable cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to not have to use this service but is nice to have it available. We feel like it will be good protection on the procduct and good comfort to know we have it.

    I would recommend this to a friend