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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 30,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Solomon. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Is good to be Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it and not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to utilizing their services if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can have enough extended warranty for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend using this with purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-yr standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I call or go in for help everyone is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I dont regret buying this product. I recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your protection plans one of the main reasons I continue shopping there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sometimes a little extra coverage comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is invaluable to Seniors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

    I would recommend this to a friend