Customer Ratings & Reviews

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

hope i dont need to use it ...but if i do im sure geek squad will come through

I will continue shopping at bestbuy, great customer experience.

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Efficient and great services tv was great buy , we will continue to buy

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

Feel comfortable knowing we have tech support and repair capabilities. Good value

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

ALWAYS get protection from geek squad trust me you dont want to not have it.

Having the geek squad one click or call away is very reassuring!

Great service from everyone in the store. Happy with the outcome.

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.