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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 30,878 reviews
  • Rated 5 out of 5 stars

    Protection Plan works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND FOR OUR NEW SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection truly pays off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Kings !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always providing great and excellent services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection gives piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great no hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Just in Case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the extra protection for Just in Case. Great price to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty bad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for used products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting because I bought a used product and the coverage makes the price worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad, I mean come on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good waranty and help with your device. They help in the future to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, helpful crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great and fast results in getting your problems solved

    I would recommend this to a friend