Customer Ratings & Reviews

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Very helpful and knowledgeable about the concerns I had.

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

They are always available to help, with any questions you have.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

That was the easiest transaction I’ve ever had to do!! Thanks!

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.