Customer Ratings & Reviews

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

Doing its job and I think the service is good and pls keep it up

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

Service as described. Allow for returns and fixes to damage

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

Nice TV with all the updated perks and smart TV add ons

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Great service ,great quality,best customer service

They are very helpful. Always know exactly what to do and get the problem solved.