Customer Ratings & Reviews

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Haven't used it, but glad I have it in case of a problem.

Excellent TV. Best Buy always has the best prices and services.

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

The agents did a fine job of installing the TV and the wall mount.

I would definitely get this just in case if you need them.

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have