Customer Ratings & Reviews

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

it is an awesome TV. Easy to use. Perfect for our living room

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I was sold the display model Samsung tv and it was about 2 years old already. My salesman recommended the coverage just in case and I felt it was a wise choice!

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Great manager in Geek Squad Manager support. She went beyond to help us out

I like the five year warranty my TV went bad and they're going to exchange it with no problems

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Very knowledgeable agents that are ready to help out and install equipment.

Geek squad is the best service provider with quick response on complaints

I've never been let down by geek squad and any issues have been quick resolved and settled.